A waterproofing warranty is a legally binding agreement between a manufacturer and a building owner that guarantees some or all of its work will be free of defects for a specific length of time. Different suppliers will have vastly different warranty terms for what appears on the face to be the same type of warranty so evaluating the specific warranty language before selecting a product manufacturer is very important.
There are 3 main types of warranties: No Dollar Limit (NDL), Labor and Material, and Material Warranty.
The most common type of warranty is a Material Warranty. It is the most limited type of warranty as it only covers the cost of replacing defective material. If the materials are proven to be defective, this warranty will recover the cost of the failed product or repair the faulty component. EPRO provides this warranty free of charge. This type of warranty provides a building owner with the lowest level of protection in the event of water ingress.
Labor and Material warranties, also known as system or watertight warranties, are designed to make one party responsible if the building envelope is not performing as specified in the agreement. When an L&M warranty is issued, the workmanship of the installer and the performance of the materials are covered by the manufacturer. Check out EPRO’s L&M warranty language here.
An NDL warranty is like a labor and material warranty but provides building owners peace of mind knowing that any costs associated with repairing a defective waterproofing system will be covered by the manufacturer. Unlike limited warranties, there is no maximum coverage amount. Whether it is $5,000 or $500,000, an NDL warranty guarantees that the manufacturer will pay for it. EPRO provides an E.Assurance NDL warranty, and you can learn about it here.
Have any other questions about EPRO’s warranties? Want to work with directly? Please reach out and a technical rep will be in touch shortly.
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